Global Privacy Notice

This Privacy Notice applies when you use our websites, mobile apps, and other services, tools, and online applications or when you interact with us in other ways, such as through our customer service or at our in-person events (all of these are our “Services”). Some of our affiliates and business units have their own privacy notices for their own websites, mobile apps, or other services. This Privacy Notice only covers them when they link to or provide you with this Privacy Notice.

Defined Terms:

• “LuxAum Investment,” “we,” “us,” or “our” refers to the business that is responsible for the management of your Personal Data (often referred to as a data controller).
• “Personal Data” refers to any information that directly or indirectly — for example, through combining pieces of data so that you can be identified — identifies you specifically. Personal Data does not include information that is publicly available, de-identified or aggregated.

If you have any questions about this Privacy Notice, please email info@luxauminvestments.com.

When you use our Services and give us your Personal Data, you agree that we will process your Personal Data according to this Privacy Notice, including any terms specific to your location. If you do not agree with the practices described in this Privacy Notice, please do not give us your Personal Data or use our Services. Where required by applicable law, we will not collect, use, or disclose your Personal Data without first obtaining your consent.

Depending on how you use our Services, we may collect different kinds or amounts of Personal Data about you. This could include any or all of the types of Personal Data that follow.

• Identifiers and Non-Public Personal Information: such as your name, contact details, account number, registration information (including username and password), government-issued identification number, and payment details.
• Internet Activity Information: such as how you interact with our Services, social media pages, or marketing and advertising, the websites that refer you to us, the pages you visit, links or buttons you click, your browser or device type, IP address, internet service provider, and user preferences.
• Commercial Information: such as purchase and order history, as well as payment or other financial information.
• Audio, Electronic, Visual, or Similar Information: such as call or video recordings, pictures taken at our events, email or text exchanges, direct messages you exchange with us, and chat logs from your communications with us.
• Any other information you voluntarily provide to LuxAum Investment.

When you use our Services, we may collect Personal Data from you, your browser or device, and other sources, which are described in more detail below.

Personal Data Collected from You

We may ask you to provide Personal Data at different times and places on our Services. For example, we may collect Personal Data from you when you:

• Register or create an account
• Purchase products
• Subscribe to, or interact with, our email updates and newsletters
• Respond to a voluntary survey
• Contact customer service or make use of our customer support tools
• Connect with, link to, or “share” our Services via social media
• Register for or attend one of our in-person events or congresses
• Provide ratings, reviews, or feedback

Please be aware that we may not be able to manage your account or provide you with the products or services you request if you do not give us Personal Data that is marked as required. You also may not be able to use all features of our Services.

Personal Data Collected through Automated Means

Device or Browser: Certain information is automatically collected from your device or browser and analyzed when you interact with our Services, our marketing or advertising, our social media pages, and our email communications.

Cookies and Other Tracking Technologies: We use cookies, web beacons/pixel tags, and other tracking technologies to recognize you when you visit our websites or mobile apps. By collecting this information, we can better understand how you interact with us; give you a more personal and optimized online experience; and improve our Services.

Personal Data Collected from Other Sources

We may also receive your Personal Data from various other sources, such as our affiliates, advertising networks, business partners, contractors, data analytics providers, or social media networks.

We use Personal Data for:

• Customer Service: answering your questions or responding to your requests.
• Communications: sending reminders, updates, administrative messages, and service bulletins.
• Fulfillment: creating your online account, processing purchase orders, and tracking status.
• Customer Experience: serving content, allowing interactive features, and validating eligibility.
• Personalization: understanding your interests to enhance our data.
• Direct Marketing: sending information about offers, promotions, or products.
• Promotions: administering online surveys or special offers.
• Security and Integrity: fraud prevention, public safety, and enforcement of policies.

We may disclose any Personal Data we collect to the following recipients:

• Our Affiliates and Business Partners: We sometimes operate as a service provider to our business partners and will disclose Personal Data we collect on their behalf.
• Service Providers: Contractors, suppliers, and vendors who provide services on our behalf (logistics, data storage, analytics, marketing).

We may also use and disclose any Personal Data as reasonably necessary to comply with the law, cooperate with law enforcement, or as part of a sale/merger negotiation.

Direct Marketing: You may choose to opt out of receiving direct marketing, commercial emails, and other educational materials from us by following the instructions contained in the communications we send or by adjusting your account preferences. Please allow five (5) business days for your request to be processed.

Cookies and Tracking Technologies: You may disable certain cookies and tracking technologies at any time by adjusting your browser settings.

Privacy Rights under Certain Laws: In some locations (EEA, UK, California), privacy laws give you rights including: the right to know what Personal Data we process, to request access, to correct inaccuracies, to delete data, or to object/opt out. LuxAum Investment will not discriminate against you for exercising a privacy right granted to you by law.

To find out more about your legal rights or to exercise any privacy rights, please contact us at info@luxauminvestments.com. In your email, please include your full name, zip/postal code, and the privacy right(s) you are requesting.

Subject to appropriate verification of your identity, LuxAum Investment will honor the privacy rights provided to you by applicable law.

When you use our Services from outside the United Kingdom, you may have rights under data protection laws in your country, such as the European Union’s General Data Protection Regulation. If you want to ask for additional information about your rights, you may contact our Data Protection Officer at info@luxauminvestments.com.

Our Legal Bases for Processing Personal Data

When applicable, LuxAum Investment relies on the following legal bases:

• Contractual Obligations: to provide products or services you request.
• Our Legitimate Interests: to operate, maintain, and improve Services (analytics, customer service).
• Our Legal Obligations: for fraud prevention, public safety, and compliance with authorities.
• Your Consent: “opt-in” consent for marketing or tracking.

International Transfers of Personal Data

LuxAum Investment is a global group of companies. Please note that we may process your Personal Data in the United Kingdom and other locations. In certain cases, we may need to share, transfer, store, or otherwise process your Personal Data in locations outside of the jurisdiction in which you reside. When we transfer Personal Data, we do so in accordance with applicable laws.